2024 Atandt internet check

The Access from AT&T program now provides faster internet plans with up to 100 Mbps of symmetrical speeds for $30 per month, an increase from the 10 Mbps maximum provided in our original Access from AT&T plan. In addition, there’s no cap on data usage with the new $30 Access from AT&T plans. 1. Customers who prefer our original Access from AT .... Edit

1 year ago. Internet providers always advertises internet speeds as "up to" because they can't guarantee speeds. You pay for 50/10 so you should expect between 0 and 50mbps down and 0 to 10mbps up. Number of devices connected to the Gateway/Router and the age of the device (s) being used will affect final internet speed.Dec 7, 2022 · Go to your bill.Sign in, if asked. Choose the service you want to view. Expand sections to see more details. You can also choose Bill & pay history if you want to view an older bill. Order online and get up to $200 in reward cards when you enter promo code EXTRA50. Shop now . Online only. Redemption req’d. $150 w/300 or 500; $200 w/1 GIG+. Ltd ...Want the latest phones? Need a new wireless data plan? Get directions, store hours, and phone number for an AT&T store near you. @ATT Fiber Internet was installed a week back. I replaced my @GetSpectrum as @ATT claimed to have State of the art technology. I chose 1 GB line and 1 week later this morning it went down. After spending hours with customer support no fixing for 4 days! FO NOT USE AT&T. David DiPerna (@Jax_Paladin) reported 27 minutes agoCheck the speed and performance of your connected devices with the speed test provided by Ookla. A device speed test checks the speed between your smartphone, tablet, computer, or other device and the internet. You can run the test through a cellular (mobile) network, a wired broadband connection, or your home Wi-Fi. How to view ATT Internet contract online. I can't seem to find any info on where to view the contract I signed with ATT internet. I'm pretty sure my contract is up so I should be able to cancel, but I'd like to view that prior to making the call to cancel. Log in to your account.The AT&T Support Center provides personalized assistance for customers of AT&T Wireless, Internet, Prepaid, and more! Read our helpful Support articles to self-service and check on the status of your service request.Check your data, view usage, shop, pay your bill, & get answers to your questions with the myAT&T app. Learn more about the myAT&T app & download it now. Find a store Ver en español Skip NavigationDownload speed is most relevant for people who are consuming content on the Internet, and we want FAST.com to be a very simple and fast speed test. What about ping, latency, upload and other things? When you click the “Show more info” button, you can see your upload speed and connection latency (ping). Check the speed and performance of your connected devices with the speed test provided by Ookla. A device speed test checks the speed between your smartphone, tablet, computer, or other device and the internet. You can run the test through a cellular (mobile) network, a wired broadband connection, or your home Wi-Fi. You can report an AT&T internet outage by: Calling AT&T Technical Support at 800-288-2020. Using the Troubleshoot and Resolve tool in your myAT&T app on your phone. Using the Troubleshoot and Resolve tool on your desktop myAT&T account. The AT&T Technical Support line is available 24/7, so if you’d prefer to talk to a real human at customer ...Nov 17, 2022 · What could be improved: DSL prices. AT&T's DSL is cheaper than its fiber, but it isn’t the cheapest on the market. On top of that, it's only $10 cheaper than its 300Mbps fiber internet. Depending on your location, you might be paying the same for AT&T's slowest speed at 18Mbps as you would for its 100Mbps internet. Sep 1, 2016 · AT&T requires a credit check when ordering new products (Wireless lines, U-verse TV, Internet and Phone). Credit checks using information pulled from your AT&T service history and credit bureaus are a soft credit check instead of a hard credit check which means it does not impact credit scores. The results of the credit evaluation and the cost ... Apr 5, 2023 · On a Windows pc. Use these steps for Microsoft® Windows® 10 and 11. Type cmd in the search box and press Enter. Type ipconfig and press Enter. Your computer’s IP address is listed in the IPv4 Address field. GUIDED PROCESS Find out if there’s an outage Review our outage info. If you sign in, we can also troubleshoot your devices and services for issues. FREQUENTLY ASKED QUESTIONS How will I know when my internet outage is fixed? Why did I get an alert or text about an internet outage? What can I do if I’m not in an outage area?AT&T Internet Air is a new home internet service delivered over the reliable AT&T wireless network. Currently, the service is only available to a select group of customers AT&T has identified as eligible to upgrade to the new service. If you received a notification that you are eligible for AT&T Internet Air, your location has already been ... Test your Wi-Fi speed with a separate modem and router. Step 1: Run our speed test on a smartphone, tablet, or laptop connected to your Wi-Fi network while standing next to your router and record the speed test results. Step 2: Connect a wired desktop or laptop to one of the wireless gateway’s Ethernet ports.You’ll get an email alert when you use 65%, 90%, and 100% of your monthly data allowance. We’ll email you the first time you go over your data limit. Charges apply the third time you go over your data limit. There’s a $10 charge for each additional 50GB of data. The maximum overage charge for AT&T Internet SM is $100 a month. Get the most out of your home Wi-Fi with our free Smart Home Manager app. Control access to your Wi-Fi, manage screen time, invite guests to your network & more.Hyper-gig internet represents a family of plans that includes 1 GIG, 2 GIG and 5 GIG internet speed tiers available from AT&T. All three hyper-gig plans also include AT&T All-Fi, a next-generation Wi-Fi experience for all of your devices. 1 If you’re interested, you can go here to see if hyper-gig speeds might be available at your address . 2 Speed tests from 2021 show that AT&T’s average download speeds are around 110 to 115 Mbps. This could be slightly skewed due to much slower DSL internet speeds or more folks subscribing to those slower internet plans. Average AT&T upload speeds, on the other hand, sit between 164 and 182 Mbps. That’s not bad, considering it’s more than ...40 - 140Mbps. 5 to 25 Mbps. AT&T Fixed Wireless Internet. Fixed Wireless is a fixed wireless service delivered to the premises over the AT&T wireless network, using 4G LTE to connect to an outdoor antenna at to your location. Expected Speeds4. Fixed Wireless Internet (LTE) Download.The key differences between DSL Internet, AT&T Internet and AT&T Fiber is speed and what you can do with each of these. Internet Speeds for your needs • AT&T Internet offers a range of Broadband plans up to 100Mbps and gives you reliable streaming (even multiple streams in high definition) and online gaming.AT&T Internet Air is a new home internet service delivered over the reliable AT&T wireless network. Currently, the service is only available to a select group of customers AT&T has identified as eligible to upgrade to the new service. If you received a notification that you are eligible for AT&T Internet Air, your location has already been ... Login to manage your AT&T Wireless, DIRECTV, U-verse, Internet or Home Phone services. View or pay your bill, check usage, change plans or packages, manage devices & features, and more. See your local coverage for the AT&T services you count on. Find AT&T Coverage Maps for Wireless, TV, Internet, AT&T Fiber, Home phone & Home security.Aug 28, 2023 · Select Check Trouble Report Status. Sign in with one of the following to see your appointment details: Your home phone number and the last four digits of the account owner’s Social Security number Mar 27, 2023 · The easiest way to check current usage is to dial *777# from your AT&T Prepaid ® phone. We’ll text your account balance and other details, like your data balance and package info. We’ll text your account balance and other details, like your data balance and package info. You can fix many common internet issues by restarting your modem, Wi-Fi® gateway or All-Fi Hub. Here’s how: Unplug the power cord from the back of your device. If you have: An internal battery backup, remove it. DSL service, unplug your telephone cord from your modem or gateway. Wait 20 seconds.5 years ago. Hey, @dogears! There's multiple ways that you can pay your bill, but if you would like to mail your payment, you can send the payment to the following address: Attn: AT&T. P. O. Box 5014. Carol Stream, IL 60197-5014. Please remember to return the first page of your bill with your payment, write the account number on your check, and ...@ATT Fiber Internet was installed a week back. I replaced my @GetSpectrum as @ATT claimed to have State of the art technology. I chose 1 GB line and 1 week later this morning it went down. After spending hours with customer support no fixing for 4 days! FO NOT USE AT&T. David DiPerna (@Jax_Paladin) reported 27 minutes ago Using non ATT VOIP service on BGW 302-505 gateway. ATT voip service fee has gone up to $48.00 a month with taxes and fees. Other voip companies are like Vonage and Voiply are only charging $14.00 a month with taxes and fees. They will send an adapter to plug into the internet port in the back of your modem. Using non ATT VOIP service on BGW 302-505 gateway. ATT voip service fee has gone up to $48.00 a month with taxes and fees. Other voip companies are like Vonage and Voiply are only charging $14.00 a month with taxes and fees. They will send an adapter to plug into the internet port in the back of your modem. Jul 17, 2020 · You can report an AT&T internet outage by: Calling AT&T Technical Support at 800-288-2020. Using the Troubleshoot and Resolve tool in your myAT&T app on your phone. Using the Troubleshoot and Resolve tool on your desktop myAT&T account. The AT&T Technical Support line is available 24/7, so if you’d prefer to talk to a real human at customer ... AT&T ACCESS: Geographic and service restrictions apply to AT&T internet services. Call or go to att.com to see if you qualify. *Individuals eligible to participate in the government's Lifeline program may be eligible to receive a discount on the monthly price of Fixed Wireless internet service from AT&T. Lifeline is a government assistance program which provides eligible low-income subscribers ...5 years ago. Hey, @dogears! There's multiple ways that you can pay your bill, but if you would like to mail your payment, you can send the payment to the following address: Attn: AT&T. P. O. Box 5014. Carol Stream, IL 60197-5014. Please remember to return the first page of your bill with your payment, write the account number on your check, and ...Get details on AT&T's home Internet service plans, including pricing, upload and download speeds, and more. ... Check availability Call 844.886.4258. The reviews are in. Get a faster internet experience with AT&T Fiber. AT&T's best Fiber Internet plans include: - Superfast upload and download speeds. - Unlimited internet data included. - No annual contract and no bundle required. Learn how to optimize your Internet speed and where available, enjoy speeds up to 5 GIGs with AT&T Fiber.You can fix many common internet issues by restarting your modem, Wi-Fi® gateway or All-Fi Hub. Here’s how: Unplug the power cord from the back of your device. If you have: An internal battery backup, remove it. DSL service, unplug your telephone cord from your modem or gateway. Wait 20 seconds.In the “Find outages in your area” box, use the pull-down menu and select “internet.”. You’ll be redirected to another page where you can enter your ZIP code to find information on local outages. If your cellular data isn’t working to get online, you can call AT&T technical support 24/7 at (800) 288-2020 for outage information.Get up to a $500 reward card when you order AT&T Business Fiber 500Mbps or higher. Plus, get an extra $50 reward card when you enter promo code GET50 at checkout.You can fix many common internet issues by restarting your modem, Wi-Fi® gateway or All-Fi Hub. Here’s how: Unplug the power cord from the back of your device. If you have: An internal battery backup, remove it. DSL service, unplug your telephone cord from your modem or gateway. Wait 20 seconds.Download speed is most relevant for people who are consuming content on the Internet, and we want FAST.com to be a very simple and fast speed test. What about ping, latency, upload and other things? When you click the “Show more info” button, you can see your upload speed and connection latency (ping). Using non ATT VOIP service on BGW 302-505 gateway. ATT voip service fee has gone up to $48.00 a month with taxes and fees. Other voip companies are like Vonage and Voiply are only charging $14.00 a month with taxes and fees. They will send an adapter to plug into the internet port in the back of your modem. Aug 28, 2023 · Select Check Trouble Report Status. Sign in with one of the following to see your appointment details: Your home phone number and the last four digits of the account owner’s Social Security number Apr 7, 2023 · GUIDED PROCESS Find out if there’s an outage Review our outage info. If you sign in, we can also troubleshoot your devices and services for issues. FREQUENTLY ASKED QUESTIONS How will I know when my internet outage is fixed? Why did I get an alert or text about an internet outage? What can I do if I’m not in an outage area? May 17, 2023 · You can fix many common internet issues by restarting your modem, Wi-Fi® gateway or All-Fi Hub. Here’s how: Unplug the power cord from the back of your device. If you have: An internal battery backup, remove it. DSL service, unplug your telephone cord from your modem or gateway. Wait 20 seconds. There are currently 10 AT&T internet plans to choose from, but what speeds you’re actually eligible for depends on your location. AT&T Internet (DSL) plans and speed vary, but they’re all $55.00/mo. Speeds range from 10 – 100 Mbps download and 1 – 20 Mbps upload speed. AT&T Internet plans increase in price after 12 monthsJun 7, 2023 · Data usage is all the data you receive (download) or send (upload). This applies no matter how you access the internet from your home network. It may be through a wired or Wi-Fi ® connection. You can estimate future data usage with our internet data calculator. Usage includes tasks like software updates, email use, and social media posts. Get details on AT&T's home Internet service plans, including pricing, upload and download speeds, and more. ... Check availability Call 844.886.4258. The reviews are in.We would like to show you a description here but the site won’t allow us.Apr 28, 2023 · 40 - 140Mbps. 5 to 25 Mbps. AT&T Fixed Wireless Internet. Fixed Wireless is a fixed wireless service delivered to the premises over the AT&T wireless network, using 4G LTE to connect to an outdoor antenna at to your location. Expected Speeds4. Fixed Wireless Internet (LTE) Download. Connect all your devices to your home AT&T Smart Wi-Fi with our exclusive Wi-Fi Gateway Router from AT&T INTERNET. Stay connected on the go with the nationwide AT&T Wi-Fi Hot Spot network.The Access from AT&T program now provides faster internet plans with up to 100 Mbps of symmetrical speeds for $30 per month, an increase from the 10 Mbps maximum provided in our original Access from AT&T plan. In addition, there’s no cap on data usage with the new $30 Access from AT&T plans. 1. Customers who prefer our original Access from AT ...Get your latest updates on your AT&T order by entering your order number and zip code. Experiencing issues or outages with your internet or DSL service? Learn how to check for outages, sign up for outage alerts, or fix slow internet issues.Only available when signed in to myAT&T account: Checking or savings accounts. AT&T promotional gift cards. BitPay. Mastercard® Click to Pay. FYI: Online payments usually post to your account within minutes, but they can take up to 24 hours to complete. WATCH AND LEARN.Login to manage your AT&T Wireless, DIRECTV, U-verse, Internet or Home Phone services. View or pay your bill, check usage, change plans or packages, manage devices & features, and more.Order online and get up to $200 in reward cards when you enter promo code EXTRA50. Shop now . Online only. Redemption req’d. $150 w/300 or 500; $200 w/1 GIG+. Ltd ...Jul 19, 2023 · Enter your address for great deals. Street address. Unit type (required if applicable) Unit number (required if applicable) ZIP Code. Mar 27, 2023 · The easiest way to check current usage is to dial *777# from your AT&T Prepaid ® phone. We’ll text your account balance and other details, like your data balance and package info. We’ll text your account balance and other details, like your data balance and package info. AT&T ACCESS: Geographic and service restrictions apply to AT&T internet services. Call or go to att.com to see if you qualify. *Individuals eligible to participate in the government's Lifeline program may be eligible to receive a discount on the monthly price of Fixed Wireless internet service from AT&T. Lifeline is a government assistance program which provides eligible low-income subscribers ... You’ll get an email alert when you use 65%, 90%, and 100% of your monthly data allowance. We’ll email you the first time you go over your data limit. Charges apply the third time you go over your data limit. There’s a $10 charge for each additional 50GB of data. The maximum overage charge for AT&T Internet SM is $100 a month. 5 years ago. Hey, @dogears! There's multiple ways that you can pay your bill, but if you would like to mail your payment, you can send the payment to the following address: Attn: AT&T. P. O. Box 5014. Carol Stream, IL 60197-5014. Please remember to return the first page of your bill with your payment, write the account number on your check, and ...Connect all your devices to your home AT&T Smart Wi-Fi with our exclusive Wi-Fi Gateway Router from AT&T INTERNET. Stay connected on the go with the nationwide AT&T Wi-Fi Hot Spot network.Aug 9, 2023 · Manage your Wi-Fi network, connect devices to your network, and more. Smart Home Manager is an easy way to personalize and manage your network info from your device. You can use Smart Home Manager if you have AT&T Internet, Internet Air, Fixed Wireless Internet, or Small Business Internet with select Wi-Fi® gateways or All-Fi™ Hub. 1. There are plenty of reasons to choose AT&T as your ISP (internet service provider.) AT&T is rated #1 in Customer Satisfaction for Residential Internet service in the north central and south regions and 2nd highest in the west region.¹ With AT&T, you'll also enjoy 99% internet reliability² and experience fast speeds, even at peak times.³AT&T Business is setting a new standard for networking. AT&T Business Internet. AT&T offers ultra-fast, reliable, and affordable business internet solutions to fit your business needs. Discover the best business internet option to help boost performance and productivity. Talk to a business expert: 877.432.9087.@ATT Fiber Internet was installed a week back. I replaced my @GetSpectrum as @ATT claimed to have State of the art technology. I chose 1 GB line and 1 week later this morning it went down. After spending hours with customer support no fixing for 4 days! FO NOT USE AT&T. David DiPerna (@Jax_Paladin) reported 27 minutes ago The Speedchecker offers an ultimate easy-to-use speed test att tool that helps you find the status of your internet connection within seconds. Using your AT&T internet signals, the speed test att tool exchanges data between your device to the server and worldwide websites. By connecting to your nearer remote server, AT&T Service Checker then ...Dec 7, 2022 · Showing Content for | Change your ZIP Code. Enter another ZIP to see info from a different area. X | ` >. `. We can't find that ZIP Code. Try again. Mar 27, 2023 · The easiest way to check current usage is to dial *777# from your AT&T Prepaid ® phone. We’ll text your account balance and other details, like your data balance and package info. We’ll text your account balance and other details, like your data balance and package info. On a Windows pc. Use these steps for Microsoft® Windows® 10 and 11. Type cmd in the search box and press Enter. Type ipconfig and press Enter. Your computer’s IP address is listed in the IPv4 Address field.Apr 28, 2023 · 40 - 140Mbps. 5 to 25 Mbps. AT&T Fixed Wireless Internet. Fixed Wireless is a fixed wireless service delivered to the premises over the AT&T wireless network, using 4G LTE to connect to an outdoor antenna at to your location. Expected Speeds4. Fixed Wireless Internet (LTE) Download. Apr 28, 2023 · 40 - 140Mbps. 5 to 25 Mbps. AT&T Fixed Wireless Internet. Fixed Wireless is a fixed wireless service delivered to the premises over the AT&T wireless network, using 4G LTE to connect to an outdoor antenna at to your location. Expected Speeds4. Fixed Wireless Internet (LTE) Download. You can fix many common internet issues by restarting your modem, Wi-Fi® gateway or All-Fi Hub. Here’s how: Unplug the power cord from the back of your device. If you have: An internal battery backup, remove it. DSL service, unplug your telephone cord from your modem or gateway. Wait 20 seconds.In the “Find outages in your area” box, use the pull-down menu and select “internet.”. You’ll be redirected to another page where you can enter your ZIP code to find information on local outages. If your cellular data isn’t working to get online, you can call AT&T technical support 24/7 at (800) 288-2020 for outage information.The Access program from AT&T provides discounted Internet access at affordable monthly rates for qualified customers. Includes free installation and free in home Wi-Fi.In the “Find outages in your area” box, use the pull-down menu and select “internet.”. You’ll be redirected to another page where you can enter your ZIP code to find information on local outages. If your cellular data isn’t working to get online, you can call AT&T technical support 24/7 at (800) 288-2020 for outage information.Hyper-gig internet represents a family of plans that includes 1 GIG, 2 GIG and 5 GIG internet speed tiers available from AT&T. All three hyper-gig plans also include AT&T All-Fi, a next-generation Wi-Fi experience for all of your devices. 1 If you’re interested, you can go here to see if hyper-gig speeds might be available at your address . 2Aug 31, 2023 · AT&T Internet Availability Map. Click here to initialize interactive map. AT&T’s wired broadband internet services largely rely on one of two major connection types. The first is fiber, which is AT&T’s fastest home internet option. AT&T markets this service as “AT&T Fiber.”. The second is a connection type called Internet Protocol ... Get details on AT&T's home Internet service plans, including pricing, upload and download speeds, and more. ... Check availability Call 844.886.4258. The reviews are in. Access your bill now Have your user ID and password handy to sign in and get your bill balance. View DETAILED STEPS About your bill page Once you sign in, you can see all bills associated with the ID and password used to sign in. You can also choose: Download bill to get a PDF or paper version of your billHyper-gig internet represents a family of plans that includes 1 GIG, 2 GIG and 5 GIG internet speed tiers available from AT&T. All three hyper-gig plans also include AT&T All-Fi, a next-generation Wi-Fi experience for all of your devices. 1 If you’re interested, you can go here to see if hyper-gig speeds might be available at your address . 2

Access your bill now Have your user ID and password handy to sign in and get your bill balance. View DETAILED STEPS About your bill page Once you sign in, you can see all bills associated with the ID and password used to sign in. You can also choose: Download bill to get a PDF or paper version of your bill. Houses for rent in texas under dollar1000

AT&T Internet Air is a new home internet service delivered over the reliable AT&T wireless network. Currently, the service is only available to a select group of customers AT&T has identified as eligible to upgrade to the new service. If you received a notification that you are eligible for AT&T Internet Air, your location has already been ... AT&T Internet Availability Map. Click here to initialize interactive map. AT&T’s wired broadband internet services largely rely on one of two major connection types. The first is fiber, which is AT&T’s fastest home internet option. AT&T markets this service as “AT&T Fiber.”. The second is a connection type called Internet Protocol ...Download speed is most relevant for people who are consuming content on the Internet, and we want FAST.com to be a very simple and fast speed test. What about ping, latency, upload and other things? When you click the “Show more info” button, you can see your upload speed and connection latency (ping). Jul 17, 2020 · You can report an AT&T internet outage by: Calling AT&T Technical Support at 800-288-2020. Using the Troubleshoot and Resolve tool in your myAT&T app on your phone. Using the Troubleshoot and Resolve tool on your desktop myAT&T account. The AT&T Technical Support line is available 24/7, so if you’d prefer to talk to a real human at customer ... The AT&T Support Center provides personalized assistance for customers of AT&T Wireless, Internet, Prepaid, and more! Read our helpful Support articles to self-service and check on the status of your service request.Data usage is all the data you receive (download) or send (upload). This applies no matter how you access the internet from your home network. It may be through a wired or Wi-Fi ® connection. You can estimate future data usage with our internet data calculator. Usage includes tasks like software updates, email use, and social media posts.March 6, 2020: My very next billing statement shows that my service has changed from Internet 18 to Internet 24 and my monthly bill is suddenly $10 MORE. This is absolute fraud and a straight up scam. I have spent HOURS on the phone with AT&T Billing to get the additional charge reversed and to get my "free upgrade" back downgraded to Internet ...Explore Internet Explore Internet Explore Internet Plans & prices Plans & prices Plans & prices Fiber Fiber Fiber Check availability Check availability Check availability Moving services Moving services Moving services Equipment Equipment Equipment Bundles Bundles Bundles Internet help Internet help Internet help1 year ago. Internet providers always advertises internet speeds as "up to" because they can't guarantee speeds. You pay for 50/10 so you should expect between 0 and 50mbps down and 0 to 10mbps up. Number of devices connected to the Gateway/Router and the age of the device (s) being used will affect final internet speed.Explore voicemail, messaging, and apps to help you and yours stay safe and connected. Discover ways to stay connected when you travel. Find out how to connect through Wi-Fi, mobile hotspots, and our wireless network. We’ve got you covered. Check out your plan info, reward programs, and device protection options.Learn more about AT&T Wireless plans and AT&T Internet service, including AT&T Fiber. Shop cell phones, accessories and more.Check for outages Trade-in or recycle a device Ask the community Our members typically respond within the hour. Join the conversation! Get details on AT&T's home Internet service plans, including pricing, upload and download speeds, and more. ... Check availability Call 844.886.4258. The reviews are in.Jul 19, 2023 · Enter your address for great deals. Street address. Unit type (required if applicable) Unit number (required if applicable) ZIP Code. Stay connected with affordable internet A $30 monthly benefit from the federal Affordable Connectivity Program can be applied to most AT&T internet plans, including AT&T Fiber. Quickly access every corner of the web at no cost. Price after $30/month ACP benefit and $5/month AutoPay & paperless bill discount. Monthly State Cost Recovery Charge ...Download and upload rates are the primary indicators of broadband internet connection robustness. As of January 2022, AT&T Internet’s average download rate is 152.89 Mbps. Across their coverage area, the average latency on AT&T Internet Internet speed tests is 32.28ms. For context, wired Internet connections usually have latency in the 5 ...You can report an AT&T internet outage by: Calling AT&T Technical Support at 800-288-2020. Using the Troubleshoot and Resolve tool in your myAT&T app on your phone. Using the Troubleshoot and Resolve tool on your desktop myAT&T account. The AT&T Technical Support line is available 24/7, so if you’d prefer to talk to a real human at customer ....

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